Courtney Cerniglia5 Best Books of 2021 from My Read ListReading this year has been more of a way to cope and keep my mind away from solving problems or creating something of nothing. Audiobooks…3 min read·Jan 1, 2022----
Courtney Cerniglia20 Things From 2020There’s not much to say about this year that hasn’t already been said and felt by us all. It was an off year — for me, setup to be…2 min read·Dec 28, 2020----
Courtney Cerniglia5 Books I’ll Carry With Me Into Next YearIt’s always a treat to look back on a year of reading. I remember books from this year that changed me (Book of Joy), those I totally…10 min read·Dec 16, 2020----
Courtney Cerniglia5 Extra Questions To Ask When Reviewing ERP SoftwareERP System selection is a daunting, involved process. You’re seeking to implement a tool that will drastically impact the standard…9 min read·Dec 8, 2020----
Courtney CernigliaAccidental Admin 4: Elevate Your Tech Career (Part 4)In this final part of the series, we consider the importance of continued ed. This is where you become an elevated professional. You…6 min read·Nov 23, 2020--1--1
Courtney CernigliaAccidental CRM Admins: What to Learn Beyond the Daily Tasks (Part 3)You know the basic functions of your new software but the real value is in these next steps…14 min read·Nov 11, 2020----
Courtney CernigliaAccidental CRM Admins: How to Survive Post-Implementation (Part 2)So you’ve met kickoff day and you’re to the races with your new software. The end users are trained and working in the system, now what?5 min read·Aug 3, 2020----
Courtney CernigliaAccidental CRM Admins: What To Do When You Don’t Know What To DoAre you assigned to implement a CRM system and you’ve never done tech before? You’re not alone. Here’s how to start when you don’t even…8 min read·May 1, 2020----
Courtney CernigliaDreamforce Recap: Future of Tech & Its Inter-department ImpactWhen I arrived at the airport and headed north towards campus, I immediately see the beckoning blue lights of the Salesforce Tower. It…6 min read·Feb 12, 2020----
Courtney CernigliaHow To Pass Your Salesforce Certified Admin ExamPrepping for your Salesforce Certified Administrator exam? I’ve been there; and I remember the wary feelings of wondering if I was doing…6 min read·Jan 21, 2020----