Courtney Cerniglia5 Best Books of 2021 from My Read ListReading this year has been more of a way to cope and keep my mind away from solving problems or creating something of nothing. Audiobooks…Jan 1, 2022Jan 1, 2022
Courtney Cerniglia20 Things From 2020There’s not much to say about this year that hasn’t already been said and felt by us all. It was an off year — for me, setup to be…Dec 28, 2020Dec 28, 2020
Courtney Cerniglia5 Books I’ll Carry With Me Into Next YearIt’s always a treat to look back on a year of reading. I remember books from this year that changed me (Book of Joy), those I totally…Dec 16, 2020Dec 16, 2020
Courtney Cerniglia5 Extra Questions To Ask When Reviewing ERP SoftwareERP System selection is a daunting, involved process. You’re seeking to implement a tool that will drastically impact the standard…Dec 8, 2020Dec 8, 2020
Courtney CernigliaAccidental Admin 4: Elevate Your Tech Career (Part 4)In this final part of the series, we consider the importance of continued ed. This is where you become an elevated professional. You…Nov 23, 20201Nov 23, 20201
Courtney CernigliaAccidental CRM Admins: What to Learn Beyond the Daily Tasks (Part 3)You know the basic functions of your new software but the real value is in these next steps…Nov 11, 2020Nov 11, 2020
Courtney CernigliaAccidental CRM Admins: How to Survive Post-Implementation (Part 2)So you’ve met kickoff day and you’re to the races with your new software. The end users are trained and working in the system, now what?Aug 3, 2020Aug 3, 2020
Courtney CernigliaAccidental CRM Admins: What To Do When You Don’t Know What To DoAre you assigned to implement a CRM system and you’ve never done tech before? You’re not alone. Here’s how to start when you don’t even…May 1, 2020May 1, 2020
Courtney CernigliaDreamforce Recap: Future of Tech & Its Inter-department ImpactWhen I arrived at the airport and headed north towards campus, I immediately see the beckoning blue lights of the Salesforce Tower. It…Feb 12, 2020Feb 12, 2020
Courtney CernigliaHow To Pass Your Salesforce Certified Admin ExamPrepping for your Salesforce Certified Administrator exam? I’ve been there; and I remember the wary feelings of wondering if I was doing…Jan 21, 20201Jan 21, 20201
